What information do we collect? 

We collect information from you when you register on our site, place an order, subscribe to our newsletter (whenever applicable), respond to a survey or fill out a form. When ordering or registering on our site, as REN, you may be asked to enter your personal details such as name, phone number, email address, shipping/billing address.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:

  • Information may be used to process transactions. However, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for product or service requested.
  • Your information may also help us to respond more effectively to your customer service requests and support needs. 
  • With your permission, we may send you emails about new products, collections, exhibitions or any other REN updates.

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via digital certificate and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety. However, non–personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

What are cookies and do we use them?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third­ party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Your consent by using our site, you consent to our websites privacy policy.

Consent

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.

Age of consent

By using our website, you accept that you’re above 18 years of age.  If you are under 18, you may use renthelabel only with involvement of a parent or guardian.  

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. If REN is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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